PR, Marketing – UK Jobs

Project Manager: 400 Campaign

PR, Marketing - UK Jobs

(Fixed-term, two-years)
As the College approaches its 400th Anniversary in 2024 a wide-ranging and exciting campaign is being planned to mark this milestone.  This will incorporate a programme of celebration events, activities to significantly expand and deepen engagement with alumni, internal awareness raising of Pembroke’s strategy for the future, a step-change in our fundraising to equip us for the future, and external media and public relations campaigns to heighten the profile of the College and its individual members making positive impacts in academia and on society. 
Reporting to the Director of Campaigns and Communications, and liaising regularly with colleagues, Fellows, students, staff and University peers, the postholder will be responsible for project managing the 400 Campaign’s special projects, celebrations and publicity.  The Project Manager will liaise with colleagues throughout the College, ensuring efficient action tracking and leading on specific projects as required.  Responsibilities will include:
400 Campaign Action Tracking and Management of Projects
Maintain a high level actions log for all 400 Campaign activities, tracking progress and reporting regularly to the Programme Board and other College Officers or Committees as required.
Lead on specific projects as delegated by the Campaigns Director. These may include the 400 Lives campaign to highlight Pembrokians throughout history; supporting the production and publication of a book about the College’s history; planning and implementation of a celebratory light show; other projects as required.
Print, online and digital/film assets will be produced to communicate and celebrate Pembroke at 400. The postholder will be responsible for planning and tracking delivery of many of these assets, and coordination with consultants as required.  Content and design will be provided by colleagues and/or Fellows.  This will include a web microsite and (print and film) case studies on Pembrokians past and present.
Planning and execution of internal awareness raising in the run-up, during and after 2024 to ensure that current members are fully engaged in the anniversary and understand the aims and objectives set by Governing Body for the College’s immediate future, as well as their vision for our longer-term future.
Commission or acquire special assets and/or memorabilia as required for the Campaign, coordinate the production of publicity materials and ensure that items are marketed or used to maximum effect to increase engagement with College.
Routine tracking of Campaign costs and reporting progress on spend to the 400 Board
Coordination of Media and PR Campaigns
Work with the Director of Campaigns and the College Communications Officer to plan media and PR campaigns for 2024 and beyond on themes agreed with the 400 Programme Board, to raise awareness of the College and the impact of its academics, students and alumni on wider society.
Build relationships with colleagues in the University News Team, student journalists and national media contacts as required to execute campaigns. Liaise with our Comms Officers to ensure content is delivered and social media and other channels are fully utilised, and track outcomes, suggesting improvements for subsequent campaigns.
Contributing to the Delivery of Celebration Events
Assisting the 400 Board, the Campaigns Director and individual Fellows as required to plan content and secure speakers for special 400 Campaign events.
Ensure that the special events calendar for 2024 is promoted and kept updated online in the run-up to, and during, the anniversary year.
Work with the College’s Events Team, providing a point of contact to clarify requirements and expectations for anniversary events being held in College; contribute to the organisation of these events and attend them to help welcome guests as required.
Liaise with the Alumni Events and Stewardship Officer to provide additional support for alumni and fundraising events being held externally to College during 2024 as required.
Supporting the 400 Programme Board
Support the work of the 400 Programme Board, convening meetings, circulating papers. and tracking actions to ensure efficient delivery of Governing Body’s objectives.
Liaise with individual Fellows on awareness raising or event ideas and projects as required
This is a fixed term, full-time appointment for two years, starting on 1st December 2022 or as soon as possible thereafter.  Salary will be in the range £32,000 – £35,000 depending on experience. 
For full details of how to apply, please go to
Closing date for applications is 12 noon on Friday 28th October. 
Experience and Qualifications
Considerable experience in project management or high level administration
Track record of delivering high quality outputs while juggling many projects or priorities
Experience of comms/PR work with diverse audiences and media is an advantage
Experience of organising complex events for high profile audiences is an advantage
Person Specification
Excellent relationship building skills and ability to engender the confidence of colleagues
Exceptional eye for detail as well as creative approach to communicating ideas
Proactive approach and determination to deliver success at the highest level
Empathy with the aims and values of Pembroke College and desire to perpetuate these

Marketing Officer

PR, Marketing - UK Jobs

Job category/type
Job Description Marketing Officer JD ENG.pdf
Job Description Marketing Officer JD CYM.pdf 
Job description
The opportunity
As a key member of the central Marketing Team, you will be a creative, hands-on marketing professional and play a lead role in the planning, delivery and evaluation of marketing activity for the designated academic School, in line with strategic objectives.
In addition, you will take ownership of defined central activity to promote the University to target markets across channels; working alongside other members of the wider Marketing and External Relations team to plan and deliver.
There are two Marketing Officer Roles available. One to work with the Cardiff School of Technologies and one to work with the Cardiff School of Art & Design.
Central to the role will be the need to develop and maintain relationships with key stakeholders across your designated academic School in order to plan and drive activity. As such, the role will require working from the central Marketing & External Relations office and academic School campus as appropriate but be flexible to allow for a hybrid approach with home working.
You will be responsible for ensuring that all School specific marketing activity is results-focussed and aligns to the Cardiff Met brand messages and values.
Taking an evidence-based approach, you will lead on the development and delivery of operational marketing plans for the designated academic School with a primary focus on undergraduate and postgraduate student recruitment:
You will build and maintain an in-depth understating and knowledge of the study and extra-curricular opportunities available to students in the School e.g. degree programmes, work placements, field trips and progression opportunities.
You will monitor and evaluate undergraduate and postgraduate applications to the School, working closely with the Market Intelligence Officer, wider recruitment team and designated school contacts to inform plans and prioritise activity.
You will play an active role in School working groups, such as intake management and relevant planning meetings, to input and advise on best practice in terms of Marketing activity.
You will undertake appropriate sector research where required to establish competitor activity; relevant trends and help to inform activity.
You will lead on the development of School specific, story-led content that can be used across online and offline channels for marketing and recruitment purposes, that will include:
Student Experience Content – i.e., Graduate/Student Blogs,
Graduate Success Stories
Promotional Videos
Social Media Campaigns (Organic and Paid)
CRM/Conversion Campaigns (enquiries and applicants)
You will be responsible for the management of School specific web pages (including course pages) on the University website. Working alongside the central web team and Admissions to collate, edit and publish changes across the site.
You will develop written Creative Briefs for marketing collateral and work with the Corporate Design team to ensure all materials align with brand guidelines and support clear marketing objectives.
In addition to School specific Marketing responsibilities, you will work alongside Marketing colleagues to plan and implement awareness activity, as well as take ownership of defined central projects linked to the key areas of:
Undergraduate Publications/Prospectuses
Postgraduate Marketing
CRM/Conversion Activity
Digital Marketing and Content Generation (Video)
Social Media
You will be expected to support the delivery of Undergraduate Open Days by working occasional weekends throughout the year alongside the Events and Student Recruitment teams.
What we are looking for
You will be an evidence based, solutions focused, marketing professional. A creative thinker with a passion for developing ideas, telling stories and working hands-on to deliver projects.
You will have excellent planning skills,  be well organised and be able to communicate clearly and effectively at all levels including with senior management (Dean of School level).
Central to the role will be the ability to develop and build relationships both with Marketing colleagues and with academic and professional services colleagues across the School in order to develop and drive activity. You will need a confident and proactive mindset with the ability to work on own initiative, with minimal supervision when required.
You will have experience of writing, implementing and evaluating evidence-based marketing plans  and co-ordinating marketing/content campaigns/projects across a range of digital and print channels – working with internal design teams, web teams and external agencies where required.
You will also have hands-on experience of working with web content management systems – writing copy for the web and being hands-on to manage pages where required. In addition, experience of managing and contributing to social media channels from a business perspective will be required.
Why join Cardiff Metropolitan University?
We’re delighted to have recently won two prestigious awards – the Times Higher Education UK and Ireland University of the Year 2021 and The Times and The Sunday Times Good University Guide Welsh University of the Year 2021.
In addition, the University offers highly competitive terms and conditions including:
Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days (pro rata if part time).
Membership of the Local Government Pension Scheme with generous contributions.
Flexible and remote working opportunities.
Excellent family friendly policies.
Award winning sports and fitness facilities with subsidised membership, plus subsidised physiotherapy/complementary therapy/sports massage.
Access to all library facilities.
Salary sacrifice schemes including cycle to work.
Free family access to our independent specialist wellbeing support provider, Health Assured.
If you would like to talk with us about this opportunity please contact Ben Lee, Marketing Manager, at [email protected] 
Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
Whilst consideration will be given to an applicant’s preference of School, successful applicants will be offered a position based on the evidence that they can successfully fulfil the principal duties and responsibilities of the Marketing Officer role and meet the personal specification.
Further information
Please read our Candidate Pack or visit our staff recruitment website for information about working for us, our culture, benefits, work-life balance and our career progression and development opportunities.

Success Manager

PR, Marketing - UK Jobs

Location Devon House, London, Remote-based
Benefits Generous benefits package including 25 days holiday allowance pro rata (excl. Bank holidays), group life assurance, group income protection, pension schemes and private healthcare (optional)
Start ASAP
The New College of the Humanities wishes to appoint a Success Manager who will play a key role in the successful management of Degree Apprenticeships at NCH at Northeastern Ltd. Reporting to the Business Relations Manager, we are looking for someone to act as the liaison and lead between the employer and learner/apprentice, managing the day to day relationship, and working closely with the Head of Business Development, Business Relations Manager and Operations and Quality Assurance Manager to coordinate successful delivery of the pre-apprenticeship/apprenticeship. The role will see you acting as the primary contact for the learner/apprentice, taking action to ensure that the learning available can be accessed and with the employer to ensure that the pre/apprenticeship can be successfully achieved.
Responsibilities include supporting and co-ordinating employer onboarding, recruitment of learner/apprentice and monitoring of support for delivery for both employer and learner/apprentice,  ensuring that required reviews take place and are effective in assessing gaps and opportunities to deliver progress. The role is suitable for remote-working, provided the appointee is able to attend the campus for face-to-face work when required.
Duties and Responsibilities
Support the Head of Business Development and partner organisations with employer engagement, training and workforce needs analysis.
Support with recruitment for learners/apprentices to progress onto pre-apprenticeship/apprenticeship programmes.
Working with EDGE team members to co-ordinate on the delivery of the College’s pre-apprenticeship and degree apprenticeships programmes between the employer, learner/apprentice and the apprenticeship team, acting as the day to day point of contact for the College’s relationship with the employer for this pre-apprenticeship/apprenticeship and continually explore opportunities to further the College’s relationship with the employer.
Organise the support for each learner/apprentice from the start, to ensure the pre-apprenticeship/apprenticeship can be successful.
Ensure completion of the termly Tripartite Reviews, and ensure that these are carried out in line with regulations.
Monitor the learner/apprentice’s off the job training and assist the employer and learner/apprentice with putting an action plan in place should a shortfall emerge.
Where the learner/apprentice requires an action plan or a referral to other support services, ensure these are mutually agreed, monitored and completed in a timely manner.
Organise and lead the Final Review, ensuring that a thorough assessment using evidence against the pre-apprenticeship/apprenticeship takes place and that the decision arising is made on this evidence, jointly with the employer and the learner/apprentice.
For degree apprenticeships, work with EDGE team members to arrange the End Point Assessment as agreed with the employer and apprentice. 
Ensure that learners/apprentices are making progress in line with anticipated milestones and monitor individual progress and trends across the learner cohort, highlighting trends to the Business Relations Manager as part of the pre-apprenticeship/apprenticeship reviews each term.
Identify and evaluate any risks to an individual learner/apprentice’s or employer’s programme success and escalate immediately to the College, taking appropriate action to control these risks as part of the overall programme review.
Liaison with EDGE team members, the employer and the learner/apprentice to ensure that feedback, enquiries, issues, requests or complaints during the pre-apprenticeship/apprenticeship are monitored and actioned promptly.
Ensure that Learner/Apprentice records are fully compliant with College’s apprenticeship policies and procedures at all times. Participate in compliance and policy reviews as required.
About EDGE
EDGE (Experiential, Digital, Global, Education) is part of Northeastern’s Global Network and is dedicated to designing and delivering work-related learning throughout the UK and internationally. The EDGE team work remotely, using innovative pedagogical approaches and best practice in digital education and collaboration to ensure an excellent learner experience for individuals or groups of learners, wherever they are based. The EDGE team currently delivers a growing portfolio of work-related learning aligned to digital transformation, data science, artificial intelligence, and project management.
Person Specification Criteria (Essential / Desirable)
Honours degree or equivalent professional or vocational [D]
Key Criteria
Experience managing employer and apprenticeships relations, preferably within Higher Education and/or Further Education [E]
Strong communication (verbal and written) and relationship management skills, including effective stakeholder and partnership working
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines, and excellent organisational skills [E]
Excellent planning and project management capabilities [E]
Excellent record keeping and maintenance, with awareness of Data Protection and GDPR [E]
High degree of professionalism and personal integrity; ability to exercise complete discretion and maintain confidentiality [E]
Willingness and capacity to undertake continuous professional development [E]
Application Process
Applications should be made via this link by 20:00 on 9th November 2022. Please reference your application “ESM722”. Participation in the equal opportunities section is encouraged, but voluntary.
Applications must include a covering letter of no more than one page and a full curriculum vitae.
Due to the urgency of this role applications will be reviewed on receipt, and it is possible that an appointment will be made prior to the closing date of this job advert. Applicants are therefore encouraged to submit applications at the earliest opportunity.

Customer Services Assistant

PR, Marketing - UK Jobs

We have exciting opportunities to join the team at the Library based in the Winchester School of Art campus as a Customer Services Assistant. The positions offer the opportunity to work in a small team offering excellent service to the users of the library. You will be a positive person, have experience of working in a customer facing role and be an effective communicator.
The library uses multiple IT systems to deliver an excellent customer service. Therefore you will have recent experience of using standard Microsoft software, and will be confident and competent using a range of IT systems and communication platforms.
The successful candidates will deliver high quality and professional customer service to everyone who interacts with our Library services. You will also form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment.
Salary is between £20,400 – £21,630 pro rata per annum based on a fixed term contract from January – June 2023 term time only. The successful candidate will be entitled to University closure days, a contributory pension scheme and a structured training programme.
The following shift pattern is available:
Friday – Saturday 10:00 – 16:00
Application Procedure:
You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Jane Sturgeon (HR Recruitment Team) on +44 (0) 23 8059 4043 or email [email protected] quote reference 2013022KX on all correspondence.
Further details:

We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value the diversity of our community and are willing to play their part in supporting the mission of inclusivity.
Please note that applications from agencies will not be accepted unless indicated in the job advert.

Networks and Telephony Manager

PR, Marketing - UK Jobs

The University of Essex is seeking a permanent Networks and Telephony Manager to lead the Networks and Telephony team in the Infrastructure Services group.
Duties of the Role
The post holder will be responsible for the operation and strategic development of all Network and Telephony infrastructure technologies providing over 10,000 active network switchports, 670 wireless access points, and 4,500 phone extensions across three campuses to 35,000 customers.  The Networks and Telephony Manager is the principal design authority for the architecture of network and telephony infrastructure as well as leading the development and support of a range of network and telephony services at all campuses and branch locations. The role reports directly to the Director of Infrastructure Services and will work closely with other leadership roles in the Infrastructure Services and IT Customer Experience groups.
You will work as a member of the IT Infrastructure group leadership, working collaboratively with customers, systems administrators, software engineers, cloud specialists and support staff to develop and maintain high quality network and telephony services.  The post-holder is also the service owner of all network and telephony services.
The role is based on our Colchester campus and will need to be flexible and able to work out of hours if required.  Periodic travel to the other campuses will be required. We welcome flexible working arrangements.
A full list of duties and responsibilities can be found within the job pack.
Qualifications and Skills required
The successful role holder will require significant experience leading technology teams responsible for the development and service delivery of campus network and telephony services in a complex organisation.
All essential and desirable criteria can be found under the ‘Person Specification’ section of the job pack.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
Please use the ‘Apply’ button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.
Our website contains more information about the University of Essex. If you have a disability and would like information in a different format, please email [email protected].

Data & Analytics: Engagement Manager

PR, Marketing - UK Jobs

Be part of something bigger.
Doing things differently.
Looking for a real opportunity to innovate and create change?  Our newly created role of Engagement Manager may be your next career move.
Reporting directly into the Associate Director of Data and Analytics, you’ll be at the forefront of high-level stakeholder engagement, eliciting and verifying requirements.  You’ll support the team with activity specification, logging & tracking, plus sprint planning & regular stand-ups at project and team management levels.  
Naturally inquisitive, creative, and enthusiastic, you’ll lead on the engagement of a community of practice around data & analytics across the University. 
This is an exciting time to come and join our data and analytics team; we’re transforming access to, and the value of, data and insight across the University and building new capability in advanced analytics which will enable NTU to deliver better for its students. 
For more information, take a look at the role profile.  We’ll still consider applications even if you don’t meet every single one of the requirements, so don’t be put off if you don’t match them absolutely perfectly. 
Join Us. 
Hybrid working – we encourage and offer a mixture of office working and working from home.  You’re empowered to define how you work best for the benefits of your stakeholders.
Flexibility – take ownership over how you get your work done.  We’re open to different working patterns and approaches.
25 days annual leave, plus 8 bank holidays and 5 university closure days. 
Generous pension scheme with life assurance.  We contribute 15.3% of your salary.
Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
And a whole lot more…
Come and be part of our success.  Apply today.
NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we encourage applications from people who reflect the diversity of our communities.
This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

Relationship Manager

PR, Marketing - UK Jobs

Acting as a key point of contact between BPP and the client 
Working closely with key internal departments, including Relationship/Strategic Leads, and externally with the client, the Relationship Manager will be responsible for ensuring key client programmes run successfully to achieve client and learner retention. The role includes proactively running and growing the client’s portfolio of programmes. 
What you’ll be doing 
Project managing the RFP process and the on boarding of a new contracts
Establishing and maintaining strong client relationship through regular and structured contact that will include face to face meetings and telephone/email communications.
Acting as a key point of contact for the client training team and senior stakeholders:Chairing client meetings and organising events
Preparing and conducting regular programme reviews and provide feedback from these reviews to the client on a timely basis
Awareness of student results across Schools, and associated analysis where required
Ensuring the client is aware of the portfolio of available programmes across Schools
Working with internal departments to ensure that everything is in place to ensure the end to end programme logistics runs smoothly and on time
Ensuring communication to students/apprentices/client of programme structure at each cohort is timely and clear
Leading on programme related contact with students e.g. Kick-off calls, re-sit calls, deferral calls

Liaising with internal teams to discuss programme activity on a frequent basis
Working with Faculty and Subject Matter Experts to ensure alignment on Achievement Ladder deadlines and communication to the client is timely
Liaising with Service Delivery team to ensure programme scheduling and tasks take place in desired timescale 
Choose a better work-life balance
With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. Either way, you’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.  In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.  On top of a competitive salary, we provide a generous annual leave entitlement of 25 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree. 
What we’re looking for 
Track record of building and managing successful client and business relationships
Proven project management skills
Excellent communication skills – both verbal and written
Strong planning skills – with examples of detailed planning processes
Exceptional negotiating skills – ability to influence outside of line management structure
Good IT skills
Ability to operate within data protection guidelines and ensure customer confidentiality is maintained at all times
Passionate about excellent client service with proactive, customer-centric attitude
Ability to cope with conflicting demands and prioritise tasks to meet strict KPIs
Management/supervisory experience ideal
Knowledge of BPP products, processes, and experience in the education sector preferred 
The successful candidate will be required to undergo a credit check and a basic DBS check. 
Sound like the perfect fit? Apply today.

Centre Manager

PR, Marketing - UK Jobs

College Of Biomedical and Life SciencesThis is an exceptional opportunity for a proactive, credible and organised Manager to play a key role in developing and managing the Wolfson Centre for Young People’s Mental Health.The Wolfson Centre for Young People’s Mental Health is a £10 million dedicated interdisciplinary Research Centre focused on adolescent mental health. The Centre involves international academic collaborations, and strong partnerships with Welsh Government, NHS and schools across Wales. The Centre is supported by two external advisory boards that include policy and practice experts, and  internationally renowned researchers. The voices of young people are embedded at the heart of our Centre’s work with two Youth Advisory Groups of young people with lived experience of mental health difficulties. Based at the University’s flagship Hadyn Ellis Building in the Division of Psychological Medicine and Clinical Neurosciences you will work as part of a team providing leadership for the Centre.In the role of Centre manager, you will become part of our thriving research community and will form strong positive working relationships with members and partners of the Centre.Your role will be wide ranging, encompassing all aspects of administrative and managerial support required by the Centre, and you will be required to develop excellent working relationships with Centre staff and collaborators. You will work closely with the core administrative team of the Division, as well as functional teams in other areas of the University.You will have a demonstrable track record of building excellent relationships with colleagues and external stakeholders, and will bring to this role excellent oral and written communication skills in order to work effectively with team members and key stakeholders both internally and externally. Demonstrable organisational skills are essential, as you will need to effectively prioritise, accurately and confidently collate information, and ensure deadlines are met and targets reached.  A proven ability to work within a budget and deal with financial issues as they arise is crucial. You should have significant experience of working within a complex matrix environment and will be able to demonstrate your ability to resolve problems in a flexible, pragmatic and efficient manner. Experience of motivating, developing and managing a team are essential.This post is full time (35 hours per week), available from 1 December 2022 and fixed term until 30 March 2026.Closing date: Sunday, 23 October 2022Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

User Experience (UX) designer

PR, Marketing - UK Jobs

Swansea or Carmarthen Campus (with travel to other locations as necessary)
The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.
We placed 13th for teaching quality in The Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.
We are now looking for a User Experience (UX) designer to join us on a 1 year fixed term full time basis working 37 hours per week.
You will be responsible for supporting new software developments through their life cycle of conception, design, realisation and service, ensuring these fit the needs of the university users and deliver an excellent student experience. This will involve reviewing the student journey end to end from enquiry to enrolment for the University. This will run in parallel with the implementation of a new Customer Relationship Management (CRM) system.
You will work with IT development colleagues and key stakeholders to identify areas for improvement and design high quality solutions.
Please view the Job Description for further details.
To be considered as a User Experience (UX) designer, you will need:
Degree or equivalent professional qualification or extensive experience in a relevant subject area.
Previous hands-on experience designing user interfaces across a range of digital platforms including web and mobile.
Experience of collaborating with project stakeholders to help understand and define customer value
Experience of user centered design, analysis, and end-to-end user experience testing
Ability to develop storyboards, wireframes, mock-ups, and prototypes to effectively communicate and design ideas for strategic projects and product developments
It would also be beneficial if you had:
Experience of working in a Higher Education (HE) or Further Education (FE) environment
Experience with CRM system implementation and adoption
Ability to communicate through the medium of Welsh – written and oral.
Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
Good pay and conditions; as an accredited living wage employer, we offer competitive pay
Pension scheme membership from USS to provide benefits for you and your family
Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
Career and development opportunities, including support to gain further qualifications
Support for mental health and wellbeing, including occupational health and counselling support services
Staff discounts on a range of products and services
Travel schemes, including the cycle to work scheme
So, if you’re seeking to play a key role in the upkeep of our university as User Experience (UX) designer, please apply via the button shown.
Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Closing date: 26 October 2022, 11:59pm

Admissions Officer

PR, Marketing - UK Jobs

Salary: £29,000-£32,000 per annum dependent on skills and experience
Merton College is looking for an enthusiastic individual with proven administrative and communication skills to join the Academic Office team as Admissions Officer. 
The Admissions Officer has responsibility for the planning, co-ordination, and delivery of all aspects of the Undergraduate Admissions process, including the organisation of the interviews. The post-holder ensures that this process is executed efficiently, to the highest possible standard for applicants and College academic staff alike. The post-holder also administers the College’s Open Days and Degree Days (degree ceremonies and receptions).  
Throughout the year, the post-holder also works with the Schools Liaison and Access Officer to help deliver the College’s outreach programme of visits and events, and contributes to our publications, communications, and social media strategies. The Admissions Officer and Schools Liaison and Access Officer both work closely with the Senior Tutor to develop, implement and assess the College’s undergraduate access and admissions strategy and to enhance the diversity of applicants to the College. 
This is an important role and offers a great opportunity for someone who enjoys interacting with a diverse range of people as well as working independently, and who has excellent organisation, problem solving and analytical skills.
Merton College offers an excellent benefits package, including membership of the University of Oxford Staff Pension Scheme (OSPS) pension scheme, 38 days holiday including bank holidays, private medical cover and free car parking. Meals in College are provided free of charge when on duty. 
For further information and to apply please visit the Merton College Website: 
The closing date for applications is 9.00am on Tuesday 8 November 2022. 
The College is committed to promoting diversity and would therefore particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as well as other under-represented groups.
Merton College is an Equal Opportunities Employer.

Communications Co-ordinator

PR, Marketing - UK Jobs

The Department of Physiology, Development and Neuroscience (PDN) are seeking to appoint an enthusiastic and creative Communications Co-ordinator in this friendly and busy department.
Working proactively with a wide range of people, you will produce and coordinate written, visual and digital content for our range of communication channels, including social media. You will be working and learning across all areas of departmental communications both internally and externally. This opportunity would suit someone looking to develop skills in this area, including social media skills, with ideas of how we can continue to enhance our communications in an effective and efficient way.
Excellent oral and written communication skills and experience of using web software is essential. You should have experience of writing and editing copy and drafting documents for a varied audience. Excellent interpersonal skills, and the ability to foster relationships and partnerships with a variety of key stakeholders, are also prerequisites for this role.
Experience of using design software and basic photography would be useful, though the post holder will be able to work with other staff in the wider University where more specialist skills are required.
There is an opportunity for some hybrid working in this role although the successful candidate will  be expected to be in the Department for the majority of time.
The successful candidate will be educated to at least A level qualification or equivalent level of practical experience, and have some previous experience in an administrative or communications-related role.
For informal enquiries please contact Olivia Speed, Departmental Administrator ([email protected]). 
On the online form, in the suitability for the role section, you should explain the reasons for your application and how your knowledge, skills and experience match the requirements of the role. Please also include in your application a short statement on what Equality, Diversity and Inclusivity means to you. The full contact details for two referees should be provided; please note that we will assume that you are happy for us to approach your referees at any stage, unless you indicate otherwise in the space provided on the form. 
Interviews are expected to be held on 16 November 2022.
Please quote reference PM33482 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The Department of Physiology, Development & Neuroscience particularly encourages women and candidates from a Black, Asian or Minority Ethnic background to apply for this vacancy.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Marketing Officer (Postgraduate)

PR, Marketing - UK Jobs

Position Details
Location: University of Birmingham, Edgbaston, Birmingham UK
Job Summary
Working under the direction of the Marketing Manager, the post holder will be actively involved in the planning, coordination and delivery of marketing and communications activity to support the recruitment of students for the College of Medical and Dental Sciences. This will involve marketing to a range of audiences and working with a range of stakeholders. The post holder will provide specific support to recruiting Postgraduate taught and research students but may be required to support all levels at certain times.
The post holder will work closely with the wider team to deliver a marketing and communications strategy which represents the needs of the College and the evolving operating environment. Working across the whole spectrum of the marketing mix and experienced in both digital and offline marketing communications, the post holder will manage, implement, and deliver multiple projects as defined by the Marketing Manager and Head of Marketing and Communications.
Main Responsibilities
Work with Marketing Manager and other key stakeholders to develop and implement a marketing and recruitment strategy each year, identifying particular priority programmes and markets.
Taking responsibility for the delivery of marketing activity to enable the College to meet its postgraduate student recruitment targets and leading on the College’s use of CRM to deliver the bulk of its marketing content.
Implement targeted digital and offline marketing plans for programmes across the College. This will include monitoring and evaluating existing marketing plans and ongoing development to fit changing business needs
Implement marketing plans for the attraction of applicants from specific professions and develop a comprehensive understanding of how to engage with potential applicants seeking postgraduate programmes as part of their professional and academic development.
Knowledge, Skills, Qualifications and Experience Required
Good degree-level education or equivalent working experience
Significant experience of working in a marketing or communications environment across a wide range of specialisms. Experience of working in a Higher Education setting would be beneficial.
Experience of using a Content Management System for editing and maintaining websites
Experience of using a Customer Relationship Management system for marketing purposes
A proven, high standard of written and oral communication and confidence of dealing with projects at all levels
Evidence of project management skills
Experience of working on complex internal and external events
Ability to work with initiative, under pressure and manage multiple workloads simultaneously
Experience of attending marketing / recruitment fairs/events and representing an organisation
Ability to draw out information from complex databases to extract meaningful data, and to create succinct reports
For any informal enquiries, please contact Claire Wickett at [email protected]
To download the full job description and details of this position and submit an electronic application online please click on the Apply Online button above or visit Please quote the Job Ref 46947 in all enquiries.
Valuing excellence, sustaining investment 
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. 

June 2023