IT – UK Jobs

Permanent position, 36.5 hours per week.
Warwick Employment Group (WEG) have QA And Test Analyst opportunities within our IT department for someone with previous QA experience in an Agile methodology, who wants to work in an exciting and fast-paced environment.
This role encompasses typical QA activities along with ample opportunity for communication with development teams and customers within the business. As a QA Analyst, you will be expected to both measure and improve the quality of software delivery.
Principle responsibilities include:
Developing a deep understanding of the application(s) and the user story to be implemented.
Writing test scripts that align to the acceptance criteria for user stories.
Creating automated tests, or verifying those created by other QA Team members, that execute the tests you’ve defined correctly.
Organising the test suites such that they are easily understandable and useable.
Contribute to and maintain an acceptable level of regression test suite.
You will be working in a friendly and supportive environment within a fast-growing business and dealing closely with the Project Office, Developers, DevOps and a team of QA analysts to ensure our applications are of the highest possible quality.
If you have a sound Agile QA experience with excellent communication skills and would like to make a difference and develop your skills with the support of a knowledgeable team, we’d love to hear from you.
If you believe that you have some or all of the skills and experience listed then please submit your CV for review.
Benefits include salary of £27,929 to £31,411 depending on experience, annual salary increments, access to the USS pension, holiday entitlement of 26 days plus bank holidays and an excellent work/life balance with extensive work from home opportunities.
Interview Date: TBC.
Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick’s jobs pages. You will be routed to this when you click on the Apply button.

The University of Essex is seeking a permanent Networks and Telephony Manager to lead the Networks and Telephony team in the Infrastructure Services group.
Duties of the Role
The post holder will be responsible for the operation and strategic development of all Network and Telephony infrastructure technologies providing over 10,000 active network switchports, 670 wireless access points, and 4,500 phone extensions across three campuses to 35,000 customers.  The Networks and Telephony Manager is the principal design authority for the architecture of network and telephony infrastructure as well as leading the development and support of a range of network and telephony services at all campuses and branch locations. The role reports directly to the Director of Infrastructure Services and will work closely with other leadership roles in the Infrastructure Services and IT Customer Experience groups.
You will work as a member of the IT Infrastructure group leadership, working collaboratively with customers, systems administrators, software engineers, cloud specialists and support staff to develop and maintain high quality network and telephony services.  The post-holder is also the service owner of all network and telephony services.
The role is based on our Colchester campus and will need to be flexible and able to work out of hours if required.  Periodic travel to the other campuses will be required. We welcome flexible working arrangements.
A full list of duties and responsibilities can be found within the job pack.
Qualifications and Skills required
The successful role holder will require significant experience leading technology teams responsible for the development and service delivery of campus network and telephony services in a complex organisation.
All essential and desirable criteria can be found under the ‘Person Specification’ section of the job pack.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
Please use the ‘Apply’ button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.
Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email [email protected]

There are 3 posts available for this role.
This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner.  We are also open to discussing flexible working arrangements.
Are you a process-driven person with data-handling experience? Do you have excellent attention to detail and organisational skills?
The University of Leeds is one of the top 135 universities in the world.  We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.
With a comprehensive alumni, communications, events, volunteering and fundraising programme, the University’s alumni and supporter database (The Raiser’s Edge) is central to its success.
The Raiser’s Edge contains records of over 350,000 alumni and other friends and supporters. It is the only comprehensive database that records engagement with the University’s former students once they’ve graduated. It contains biographical information, business details, giving (donation) history, and all other interaction with the University, and is vital to our ability to maximise alumni engagement and fundraising in support of the University’s educational mission.
You will contribute to the integrity of The Raiser’s Edge by maintaining, updating and improving the quality of our alumni and supporter records. With prior experience of using a large database, you will have excellent data-entry skills, a logical and thorough approach to work and the ability to work efficiently with a high degree of accuracy. You will have strong IT skills, excellent problem-solving skills and a manner that further facilitates reliable customer service.
What we offer in return
26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s over 40 days a year!
Generous pension scheme options plus life assurance.
Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
To explore the post further or for any queries you may have, please contact:
Adrian Churchman, Information Officer – Information, Income & Insight
Email: [email protected]
Location: Leeds – Main Campus
Contract type: Ongoing

The University of Glasgow has been changing for the past 571 years, and in this digital world, change is as important as ever. Our services teams put the student and staff experience at the heart of what we do, and the digital experience is at the core. We are looking to continue to develop our digital experience, innovating to stay ahead and embedding the technologies that will continue to revolutionise our students and staff experience for the better.
Our Ambition
We are the team to lead the significant change projects that enable the World Changers Together Strategy at the University of Glasgow. Specifically, to manage and deliver change projects and programmes, delivering significant improvements at all levels of the student and staff experience, enabling excellence across the University. Our core value is to develop and engage our people to help them shape the higher education institution of the future.
Our Purpose
The Digital Team is a part of the Transformation Team that supports the University’s strategic ambitions, helping to shape and co-create the programmes which identify, innovate, and deliver initiatives that shape the future needs of the people and the environment around us, preparing our people, systems, and processes to meet those needs.
In this role, you will report to the Head of Project Delivery (Strategic IS), within Programme Delivery, and will work within the Digital Team in Transformation, working in partnership with Information Services. You will provide strong Agile skills to manage and drive the work of the Agile team who are developing apps and other services to enhance the staff and student experience.
We welcome applications from candidates who hold a relevant Degree/postgraduate qualification, or equivalent in disciplines such as IT, management, or HR as well as extensive knowledge of change projects including organisation and process design, systems implementation, and data projects.
This post is full time (35 hours per week) and open ended.
Relocation assistance will be provided where appropriate. 
For further information on the University of Glasgow’s Transformation Team, please visit https://www.gla.ac.uk/myglasgow/worldchangingglasgow/
Informal Enquiries should be directed to Sarah Quinn, [email protected]
Closing Date: 9 November 2022
Please note this is a readvertisement. Previous applicants need not apply.
Apply online at: https://my.corehr.com/pls/uogrecruit/erq_jobspec_version_4.jobspec?p_id=083167
It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.
We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.
The University of Glasgow, charity number SC004401.

Be part of something bigger.
Doing things differently.
Looking for a real opportunity to innovate and create change?  Our newly created role of Engagement Manager may be your next career move.
Reporting directly into the Associate Director of Data and Analytics, you’ll be at the forefront of high-level stakeholder engagement, eliciting and verifying requirements.  You’ll support the team with activity specification, logging & tracking, plus sprint planning & regular stand-ups at project and team management levels.  
Naturally inquisitive, creative, and enthusiastic, you’ll lead on the engagement of a community of practice around data & analytics across the University. 
This is an exciting time to come and join our data and analytics team; we’re transforming access to, and the value of, data and insight across the University and building new capability in advanced analytics which will enable NTU to deliver better for its students. 
For more information, take a look at the role profile.  We’ll still consider applications even if you don’t meet every single one of the requirements, so don’t be put off if you don’t match them absolutely perfectly. 
Join Us. 
Hybrid working – we encourage and offer a mixture of office working and working from home.  You’re empowered to define how you work best for the benefits of your stakeholders.
Flexibility – take ownership over how you get your work done.  We’re open to different working patterns and approaches.
25 days annual leave, plus 8 bank holidays and 5 university closure days. 
Generous pension scheme with life assurance.  We contribute 15.3% of your salary.
Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
And a whole lot more…
Come and be part of our success.  Apply today.
NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we encourage applications from people who reflect the diversity of our communities.
This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

Robert Gordon University has a track record of dynamic leadership and a reputation as an innovative and modern university. The university’s IT department is a vital component of this vision and is currently in the process of an ambitious plan to develop and innovate its IT infrastructure and invest in the development of its staff to best support modern learning environments and research programmes.
The IT Systems Engineer post is ideal for an IT Professional who wishes to be part of a forward-thinking, innovative IT department in a successful modern University. You will be an experienced and versatile Systems Engineer with experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc.  
In keeping with RGU’s commitment to work/life balance you will have the opportunity to work from home for a portion of the working week and also benefit from a generous pension scheme, 46 days annual leave (including statutory days) an onsite nursery and sports centre, as well as a range of voluntary health and travel benefits. 
The advertised salary includes a market supplement of £9388 per annum (pro-rata). This supplement is reviewed biennially and may be amended or withdrawn in line with agreed University pay policies. Salary on first appointment is normally to the bottom of the scale, although in exceptional circumstances an appointment further up the scale may be considered.

Swansea or Carmarthen Campus (with travel to other locations as necessary)
– ABOUT US –
The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.
We placed 13th for teaching quality in The Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.
We are now looking for a User Experience (UX) designer to join us on a 1 year fixed term full time basis working 37 hours per week.
– THE ROLE –
You will be responsible for supporting new software developments through their life cycle of conception, design, realisation and service, ensuring these fit the needs of the university users and deliver an excellent student experience. This will involve reviewing the student journey end to end from enquiry to enrolment for the University. This will run in parallel with the implementation of a new Customer Relationship Management (CRM) system.
You will work with IT development colleagues and key stakeholders to identify areas for improvement and design high quality solutions.
Please view the Job Description for further details.
– ABOUT YOU –
To be considered as a User Experience (UX) designer, you will need:
Degree or equivalent professional qualification or extensive experience in a relevant subject area.
Previous hands-on experience designing user interfaces across a range of digital platforms including web and mobile.
Experience of collaborating with project stakeholders to help understand and define customer value
Experience of user centered design, analysis, and end-to-end user experience testing
Ability to develop storyboards, wireframes, mock-ups, and prototypes to effectively communicate and design ideas for strategic projects and product developments
It would also be beneficial if you had:
Experience of working in a Higher Education (HE) or Further Education (FE) environment
Experience with CRM system implementation and adoption
Ability to communicate through the medium of Welsh – written and oral.
– BENEFITS –
Annual leave entitlement is 35 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
Good pay and conditions; as an accredited living wage employer, we offer competitive pay
Pension scheme membership from USS to provide benefits for you and your family
Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
Career and development opportunities, including support to gain further qualifications
Support for mental health and wellbeing, including occupational health and counselling support services
Staff discounts on a range of products and services
Travel schemes, including the cycle to work scheme
So, if you’re seeking to play a key role in the upkeep of our university as User Experience (UX) designer, please apply via the button shown.
Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.
Closing date: 26 October 2022, 11:59pm

Are you interested in working for a world top 100 University?
Come and be part of an innovative and influential University department delivering excellent IT and business services to a leading Russell Group institution. With a reputation for engaging staff and students in partnership to deliver services, for three years running UK students have voted us best for IT support. We are committed to delivering and supporting excellent customer focussed services and to do this we need to recruit the best staff, invested in higher education and dedicated to supporting sector leading learning, teaching and research – and that’s why we need you…
You will be part of our multiskilled Network Operations team with a focus on supporting the day-to-day operations of the University network, both wired and wireless networking, UPS provision and telephony services.  The team also plays a key role in the delivery of network developments across the campus, such as the installation and support of new buildings or other relevant technology changes. As part of the wider Network Services section, Network Operations is an essential team, ensuring that University IT and other critical business services are able to function.  
With such a varied and expansive environment at the University, no two days are the same. Key day-to-day duties will include implementing moves, adds and changes across the campus network; proactively monitoring and responding to any faults or incidents; assisting with ongoing projects or development activities across the network and other essential support or maintenance activities.
You will have an in-depth knowledge of networks, their components and functions.  Experience of supporting data networking would be an advantage; however, a passion for the technology combined with a proactive approach and proven desire to develop your skills is of greater benefit. You will be an effective communicator, using this skill to ensure the delivery of excellent customer service.  You will enjoy working as part of a team and value the knowledge sharing this brings whilst being capable of taking ownership and progressing your own areas of work.   
IT Services are in the process of delivering many substantial developments across the University.  Within Network Services we have a transformative roadmap in development.  This will be an exciting period within the team with opportunities to learn, develop and get hands on with enterprise networking technologies.    
We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
To find out what makes the University of Sheffield a remarkable place to work, watch this short film: www.youtube.com/watch?v=7LblLk18zmo, and follow @sheffielduni and @ShefUniJobs on Twitter for more information.

Liverpool John Moores University (LJMU) are looking to recruit a Network Technician with good Cisco, IP and LAN skills, to work in the central IT Department as part of a small team providing network connectivity for 20,000 wired & wireless devices. The post is part of the Networks Group reporting to the Senior Network Technician. You will be expected to work closely with other technical teams both within IT Services and across the wider University. You will have a hands-on approach and be involved in all aspects of routing, switching, wireless and associated technologies.
The University network is currently based on Cisco hardware made up of:
600 network switches providing 25,000 wired ports provided by Cisco 9200/2960X/C1000 series switches
1200 wireless access points connected back to two WLC5520 wireless LAN controllers. AIR-AP2802I APs
A 10G core linking 10 sites interconnected over LJMU owned fibre and using OSPF routing.
Cisco 6506 VSS pairs
Cisco Nexus 7010 switches
Cisco Catalyst 3750X/3850/9500 switch stacks
We provide connectivity for 5,000 managed PCs, 200 printers, 2,500 IP phones, 10,000 BYOD devices, Building Management Systems, CCTV & Audio-Visual equipment. We use Forescout CounterAct to control access to the network. Wireless authentication is provided by Radius (Microsoft NPS) talking to Active Directory. We use a variety of network management tools including:
Cisco Prime
Statseeker
Solarwinds
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Closing date: 30 October 2022
LJMU is committed to achieving equality of opportunity.
For further information about this vacancy and to apply online please click Apply above.

Fixed-Term (2 Years)
Band D £31,931-£34,709 or Band E £39,748-£44,166 Gross per Annum (Dependant on Experience) *
Science and Technology Facilities Council (STFC), UKRI
*These roles are eligible for a Responsibility and Retention allowance- £2000 gross per annum
Together, our scientist, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it’s sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society.
Come and discover how much you can achieve when you’re surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity.
We are looking for a team player with excellent communication and interpersonal skills who can work effectively with all stakeholders including colleagues and users of our services. We operate a service desk according to ITIL best practice and the role will include providing “Level 2” support on a shared rota basis to the service desk working alongside colleagues from Level 1 support. Experience with ITSM tools, especially ServiceNow, would be an advantage.
Responsibilities will include:
Performing routine system administration tasks including monitoring, tuning, fault detection and resolution.
Providing Level 2 support on a shared rota basis to the local service desk.
Ensuring incident tickets are resolved or escalated within SLA targets.
Providing appropriate training to members of the Level 1 Support activity.
Timely delivery of project work to specification and within budget.
Automation, deployment and monitoring of services.
Creating and maintaining accurate documentation of procedures and configurations.
Delivering training to colleagues or customers [Band E].
Multi-disciplinary technical project management [Band E].
Designing and deploying new services via formal change management [Band E].
We are looking for individuals who are:
Technically astute with a working knowledge of Linux.
Critical thinkers who regularly demonstrate initiative.
Willing and keen to acquire new skills and to learn about new technologies.
Natural problem solvers with excellent attention to detail.
Prepared to take responsibility and see projects through to a successful conclusion.
Team players (not afraid to ask for support when appropriate, keen to support colleagues).
Quality champions striving for excellence in every piece of work.
To succeed in this role, you will need:
Degree in a scientific or technical subject or equivalent relevant experience.
Practical experience of the UNIX / Linux operating system on multi-user systems.
Strong scripting skills, preferably in Bash.
Ability to diagnose system faults and analyse problems.
Strong ability to understand the perspective of our customers.
Excellent verbal and written communication skills.
To attain Band E we are looking for someone to demonstrate additional expertise and experience in at least two of the following:
Infiniband and TCP/IP networking design and operation.
Virtualisation, Cloud and container technologies.
Design and operation of SAN storage and Parallel File Systems.
Configuring and managing HPC workload managers.
Developing automated tools and processes supportive of fault identification, diagnosis and resolution.
Technical project leadership or experience of supervising technical staff.
Design and implementation of a HPC or clustered architecture.
We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another.
As one of Europe’s largest research organisations, this is a place where there’s always something new to learn –about the world around us, about your career, but most of all, about yourself. Join us and discover what’s possible.
Choosing to come to work at UKRI means that you will have access to a whole host of benefits including a flexible working scheme, a Career Average Revalued Earnings pension scheme, 30 days annual leave allowance, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme.
Please include a covering letter outlining how you fit the role criteria. Ensure that the job reference number is included in the filename description of each document uploaded.
The closing date for applications is 6th November 2022.

Closing date 3 November 2022, 5pm.
Fixed term for 12 months – Start Date: December 2022.
We are looking for an experienced and dedicated Learning Technologist to join the team supporting the delivery of the Edinburgh Future Institute’s advanced hybrid model – ‘fusion teaching’ – which is designed to break down the boundary between online and on-campus study, and to build new, highly engaging learning environments for our students.
The Opportunity:
The Edinburgh Futures Institute (EFI) is developing an ambitious and innovative undergraduate and postgraduate taught portfolio which will be highly interdisciplinary and will forge new territory in student flexibility through an advanced hybrid teaching model which combines online and on-campus teaching. The postholder will work as part of a team supporting both Edinburgh Futures Institute and Edinburgh College of Art, and will take a creative approach to training, support and advice to academic staff involved in designing and delivering courses and programmes that deliver our innovative educational vision.
Your skills and attributes for success: 
Experienced in using a wide range of learning technologies to support the development of world-leading hybrid learning programmes, you will work across multiple disciplines and mixed modes of delivery. You will be quick to learn; able to lead on projects to develop new solutions; and an excellent communicator. You will collaborate with world-leading academics and students, within a positive and dynamic professional services team.
The post demands a passionate and enthusiastic candidate willing to continually develop their skills and you will find huge opportunities for development and training.

We currently have a vacancy for an IT Service Desk Analyst. This full-time post is available immediately on a 3 month fixed-term basis.
This role offers the opportunity for hybrid working – some time on campus and some from home.
The University of Exeter is a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022). We have recently opened a number of new and exciting opportunities in our IT and Digital function.
The university is developing a new ten-year strategy where digital ways of working will be central to delivering our vision and goals. The digital transformation will impact profoundly on our workplace design, the skills we develop, the way our students learn, and the way we work and collaborate, and we want to ensure that this transformation has our staff and students at its heart. We are investing in digital technology and skills development to strengthen our education, research, and partnerships, and to meet the needs of our community.
Exeter IT & Digital is central to all of this, and we are looking for people to join us who want to be part of this major transformation and part of changing the way we work and the way our students learn.
Why our staff love working here
The role
An opportunity has arisen at the University of Exeter for a fixed term 3 month contract as a IT Service Desk analyst.
In your role you will be part of an IT team that provides first line support to the entirety of our student and staff base.
The role is ideal for anyone who wants a starting point in  IT Support and to develop the skills necessary to prepare you for a career in IT.
The post holder will be part of a customer focussed team with the responsibility to provide excellent IT Support services to users to make the best use of the IT facilities at their disposal.
You will be responsible for answering and resolving complex and non-routine IT requests via telephone and via support ticket through our ITSM tool. 
Applicants will be supporting students and staff members with varying levels of IT knowledge therefore it is integral that you tailor the support to their level of understanding.
In house guidance and training will be provided throughout your employment to ensure you gain the knowledge and experience to carry out the role to your highest ability.                                                        
Further information
Please contact Nick Phillips, [email protected]
Please ensure you read the Job Description and Person Specification available on our website.
Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs Please quote reference number R83934 in any correspondence.